Privacy Policy

1. Introduction

San Luis Obispo Asphalt Paving ("we," "us," or "our") operates the website sanluisobispoasphaltpaving.com (the "Site"). This Privacy Policy explains how we collect, use, store, and protect information about visitors to our Site and people who contact us for services. By using our Site, you agree to the practices described in this policy. If you have questions, contact us at info@sanluisobispoasphaltpaving.com.

2. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit the Site.

Information You Provide

• Name, phone number, email address, and service address when you submit a contact or estimate request form.
• Details about your project (such as type of service needed, property description, or existing pavement condition) that you include in a message.
• Any other information you choose to share when contacting us by phone, email, or form.

Information Collected Automatically

• Pages visited, time spent on the Site, referring URLs, and general geographic location (city or region level), collected through analytics tools such as Vercel Analytics.
• Browser type, device type, and operating system collected through standard server logs.
• Cookies and similar tracking technologies used to remember preferences and analyze Site usage. See Section 5 for details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests, answer questions, and schedule on-site visits.
• To communicate with you about your project, including scheduling, pricing, and follow-up after service.
• To improve the Site, understand how visitors use it, and make it easier to find the information you need.
• To comply with legal obligations and protect the rights and safety of our company and customers.

We do not sell, rent, or share your personal information with third-party marketers or data brokers.

4. Data Retention

We retain contact and project information for as long as is necessary to provide services, maintain business records, and meet legal requirements. If you would like us to delete your information, contact us at info@sanluisobispoasphaltpaving.com and we will respond within a reasonable time. Note that we may retain certain records as required by applicable law.

5. Cookies and Analytics

Our Site uses cookies - small text files stored on your device - to help us understand how visitors use the Site. We use analytics tools that may set cookies to track page views and visitor behavior in aggregate form. No personally identifiable information is included in these analytics reports.

You can adjust your browser settings to refuse cookies. Doing so may affect some functionality on the Site. Most browsers allow you to view and delete cookies through their settings menus.

6. Third-Party Services

We use third-party tools to operate the Site and handle contact forms. These tools may collect or process information on our behalf subject to their own privacy policies. These third-party services include, but are not limited to, form processing tools (such as Tally) and website hosting and analytics services (such as Vercel). We do not control the privacy practices of these third parties, and we encourage you to review their policies if you have concerns.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information, subject to legal retention requirements.
• The right to opt out of any marketing communications we might send.

To exercise any of these rights, contact us at info@sanluisobispoasphaltpaving.com. We will respond within 30 days.

8. Children

Our Site is intended for adults seeking professional contractor services. We do not knowingly collect personal information from anyone under 18 years of age. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.

9. Security

We take reasonable steps to protect the information you share with us. The Site uses HTTPS encryption for data in transit. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of any information you send to us online.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: